Patient rounding that protects experience and safety.
Proven rounding workflows ensure every patient interaction is consistent, documented, and actionable — improving HCAHPS scores, accelerating service recovery, and giving nurses more time at the bedside.
Rounding outcomes health systems see
percentile HCAHPS (Lenox Hill)
fewer patient complaints (Carilion)
leader visits per patient per day (Carilion)
Proven workflows that drive consistent patient outcomes
Standardized Rounding Scripts
Execute consistent, configurable rounding protocols across care teams so every patient receives the same high-quality experience.
Real-Time Patient Feedback
See how patients respond to survey questions throughout their stay, enabling quick follow-up and issue resolution before discharge.
Tailored Alerts & Escalations
Receive instant notifications when patients flag safety, dietary, or environmental concerns so care teams can intervene immediately.
Data-Driven Insights
Reveal opportunity areas with analytics that track rounding completion, patient sentiment, and service recovery trends.
Nurse Leader Rounding
Drive patient experience through consistent leadership check-ins that ensure quality of care and measurable nurse-patient interaction insights.
Caregram Recognition
Celebrate staff achievements with patient-sent Caregrams that boost morale, increase engagement, and reduce turnover.
Consistent patient rounding supports: HCAHPS improvement, early deterioration detection, service recovery, discharge readiness.
Proven Workflows That Improve HCAHPS
Execute proven rounding workflows to engage patients and caregivers, address questions, and resolve issues while the patient is still in the hospital. Consistent execution increases the likelihood patients recommend your facility.
See how it worksPatient rounding
4 West · Bed board
Rounded
17/18
Overdue
1
Avg HCAHPS
91
RN Communication
Responsiveness
Pain Mgmt
Discharge Info
M. Alvarez · Day 2
R. Chen · Day 4
D. Patel · Day 1
L. Okafor · Day 3
S. Nguyen · Day 2
P. Johnson · Day 5
Safeguard Against Adverse Events
Systematized safety workflows reduce hospital-acquired injuries and infection. Identify areas for further nursing education, improve compliance, and drive patient satisfaction with consistent quality round execution.
Learn about quality rounding
Prepare Patients for a Successful Discharge
Reduce readmissions through proven discharge workflows that ensure patients and caregivers are completely prepared for their transition home after their hospital stay.
Explore discharge workflows
“Our goal was for every patient to get one leader visit a day. Historically only about 60 percent were seeing that. Now it's topping 80 percent, and with that consistency we're seeing improvements in quality, safety, experience, and likelihood to recommend.”
See Patient Rounding in action.
Schedule a personalized demo and discover how proven rounding workflows help leading health systems execute consistently and improve patient outcomes.
