Capture patient-reported outcomes on every episode of care.
Automate PROMs collection across the surgical and chronic care journey — pre-op baseline, 90-day, and 12-month follow-ups — with validated instruments, real-time risk escalation, and EHR-native documentation that meets CMS PRO-PM requirements.
Built on the CipherHealth engagement network
hospitals on platform
patient interactions / year
of care coordination workflows
A complete PROMs program — without the manual work
Validated Instrument Library
Deploy industry-standard PROMs — PROMIS-10, HOOS Jr., KOOS Jr., Oxford Hip & Knee, PHQ-9, GAD-7, EQ-5D, and more — with logic that selects the right form for each condition.
Longitudinal Cadence
Automate pre-op baseline, post-op 90-day, 1-year, and 2-year follow-ups so every surgical episode is measured the way CMS, registries, and surgeons expect.
CMS THA/TKA Reporting
Meet the Hospital IQR PRO-PM requirement for total hip and knee arthroplasty with structured pre- and post-operative collection that hits the 50% completion threshold.
Risk Escalation
Concerning scores — declining function, depression, uncontrolled pain — route in real time to the right care team member so PROMs become an early warning, not just a metric.
Surgeon & Service-Line Dashboards
Visualize recovery trajectories by procedure, surgeon, and cohort. Benchmark against MCID thresholds and share results with patients to set realistic expectations.
EHR-Native Documentation
PROMs scores write back into Epic, Oracle Health, and other major EHRs — so surgeons see them in context and quality teams export to registries without a separate database.
Reliable PROMs collection supports: CMS PRO-PM compliance, value-based bundles, joint registry submissions, surgical quality benchmarking, and patient-centered shared decision making.
Capture PROMs at every required touchpoint — automatically
CipherHealth schedules PROMs the day they're due — pre-surgical baseline, 90-day, 12-month, and beyond — across SMS, IVR, web, and email. Patients pick up where they left off, even on the next channel, so completion rates climb past industry benchmarks without staff chasing forms.
See how it works
Turn PROM scores into clinical action
Score thresholds, MCID-based change detection, and screen-positive flags (PHQ-9 ≥ 10, declining HOOS Jr. trajectory) trigger structured workflows: a nurse callback, a referral, a pharmacist consult, or a surgeon notification. PROMs stop living in a registry and start changing the next visit.
Explore clinical intelligence
Prove value to surgeons, payers, and patients
Service-line dashboards roll PROM data up by surgeon, procedure, BMI band, and payer — the cuts that matter for joint replacement bundles, spine programs, behavioral health, and oncology survivorship. Use the same data to set realistic recovery expectations during shared decision making.
Explore analytics
Write PROMs back to the EHR — no second database
Two-way integration posts PROM scores, completion status, and risk flags directly into Epic, Oracle Health, Meditech, and Cerner flowsheets. Surgeons see what they need at the next visit, registries pull from one source of truth, and IT teams aren't standing up another silo.
See EHR integrations
Where PROMs move the needle
Configure once and run the same playbook across the service lines that drive quality, bundles, and registries.
Total Joint Replacement
HOOS Jr., KOOS Jr., Oxford Hip & Knee, and PROMIS-10 across the THA/TKA episode — built to satisfy CMS PRO-PM bundle requirements and AJRR submissions.
Spine & Orthopedics
Track function, pain, and disability trajectories (ODI, NDI, PROMIS PF) before and after surgery so surgeons and patients align on realistic recovery expectations.
Behavioral Health
PHQ-9 and GAD-7 captured on a defined cadence with screen-positive escalation — turning routine measurement into timely intervention for primary care and behavioral health alike.
Oncology & Survivorship
Longitudinal HRQoL and symptom tracking (PROMIS, FACT, PRO-CTCAE) so navigators see decline early and survivorship programs can prove their impact.
Community Health Network uses CipherHealth for patient-reported outcomes on knee and hip patients alongside longitudinal monitoring, appointment confirmations, preventive outreach, and rounding — results from the broader partnership include 3,000 fewer inpatient days, a 1.2% reduction in no-show rates worth roughly $3M in net revenue, a 94% appointment confirmation rate, and improved staff satisfaction.
Stand up a PROMs program your surgeons will actually use.
See how CipherHealth automates pre-op, post-op, and longitudinal PROM collection, escalates concerning scores in real time, and writes results back to the EHR — without adding work for the bedside team.
