CipherHealth
Solutions by Outcome

Solutions by Outcome

Every CipherHealth solution ties to the outcomes your organization is measured on — from HCAHPS and readmissions to staff retention and revenue capture.

Outcome Areas

Drive measurable improvement where it matters most

Patient Experience

Elevate HCAHPS scores and patient satisfaction with proactive rounding, real-time feedback, and personalized follow-up across the care journey.

Readmissions Reduction

Prevent avoidable 30-day readmissions through automated post-discharge outreach, risk stratification, and timely care team escalations.

Medication Adherence

Help patients start and stay on the right therapies with refill reminders, affordability programs, and pharmacist connections.

Care Gaps

Close preventive care gaps at population scale with automated outreach for overdue screenings, immunizations, and annual wellness visits.

Patient-Reported Outcomes

Capture validated PROMs on every episode of care — pre-op, post-op, and longitudinally — to meet CMS THA/TKA reporting and surface recovery risk in real time.

Staff Wellbeing

Reduce burnout and turnover by automating repetitive outreach, digitizing rounding, and giving staff a voice through wellness check-ins.

Revenue & TCM Capture

Recover billable transitional care management touchpoints, reduce no-shows, and close care gaps that drive sustainable revenue growth.

Precision engagement

Improve HCAHPS and Patient Loyalty

Proactive rounding, automated follow-up, and multilingual outreach combine to lift satisfaction scores and build lasting patient trust. Organizations using CipherHealth consistently reach the 99th percentile in HCAHPS.

Explore patient experience
Nurse speaking with a patient alongside an HCAHPS Top-Box gauge reaching the 99th percentile
Reliable execution

Keep Patients on Track After Discharge

Automated post-discharge check-ins, high-risk identification, and real-time escalation pathways help you prevent avoidable readmissions and succeed in value-based care programs.

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Care coordinator working through a post-discharge risk queue with readmissions trending down 24%
Proven impact

Capture Every Billable Touchpoint

Structured follow-up programs document transitional care management (TCM) encounters, reduce scheduling gaps, and recover revenue that would otherwise be left on the table.

Explore revenue & TCM
Billing team reviewing captured TCM encounters alongside a monthly revenue bar chart
Proven intelligence

Measure What Surgery Actually Did for the Patient

Automate validated PROMs across the surgical and chronic care journey — pre-op, 90-day, and 12-month — to satisfy CMS PRO-PM reporting, power service-line dashboards, and surface recovery risk before the next visit.

Explore PROMs
Post-operative knee patient completing a PROM survey on a tablet with a physical therapist, alongside a KOOS Jr. recovery score and a longitudinal outreach timeline showing pre-op, 2-week, 90-day, 6-month, and 12-month survey touchpoints
CipherHealth gave us a single platform to move the needle on experience, readmissions, and revenue simultaneously. The outcome-level visibility changed how our leadership team makes decisions.
DK
Dr. Karen Liu
Chief Quality Officer, Ascend Health System
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See how CipherHealth drives outcomes.

Schedule a personalized demo and discover how leading health systems use CipherHealth to improve patient experience, reduce readmissions, and grow revenue.