CipherHealth
Products

AI-Powered Patient Engagement

AI surfaces insights, finds patterns, and guides conversations — keeping care teams aligned and workflows efficient. Turn complex data into simple actions that deliver more connected, personal, and proactive care.

CipherHealth AI solutions for patient-centered care
By the numbers
42%
Reduction in burnout (Norton)
99th
Percentile HCAHPS (Lenox Hill)
100%
HIPAA-compliant AI architecture
Capabilities

AI that connects the dots across every patient interaction

AI-Powered Summaries

Get a clear view of each patient's experience with AI summaries spanning three months of rounding and outreach interactions.

Sentiment Analysis

Spot trends across patient responses with AI that analyzes sentiment and surfaces key themes — identifying strengths and opportunity areas.

Interaction Timeline

View a snapshot of patient interactions across current and past visits with expandable insights on what went well and what could improve.

Care Team Alignment

Quick access to past interactions with key insights helps care teams stay aligned and consistent, showing patients their care is coordinated.

Conversational AI

Transform patient conversations into structured insights that help care teams deliver proactive, personalized interventions.

Responsible AI Design

Built-in feedback loops let care teams rate and refine AI outputs, ensuring the model improves over time while maintaining clinical safety.

AI Insights

One Place to Prep, Review, and Act

AI Insights — available in CipherRounds and CipherOutreach — unites key insights and concerns from across the patient journey. Care teams get the context they need for every interaction, powered by AI.

See AI Insights in action
AI Insights summary screen showing patient experience overview
Patient Timeline

Three Months of Context at a Glance

View a snapshot of every patient interaction — including current and past visits. Expand any entry for bulleted insights on what went well and what needs attention, so your team walks in prepared.

Explore rounding with AI
AI-powered patient interaction timeline
Response Analysis

Turn Conversations Into Better Care

AI analyzes sentiment and themes across patient rounding responses, identifying areas of strength and opportunity. Proactive, data-driven conversations help patients feel truly understood by their care teams.

Learn about analytics
AI-powered patient response analysis and sentiment trends
Care Team Efficiency

Work at the Top of Your License

Healthcare faces a historic labor shortage. By automating workflows and using generative AI to surface key insights, care teams spend less time on prep and more time with patients who need it most.

See the platform
Care team using AI-powered insights during patient rounding
We are able to pull down comments at an enterprise level, facility level, department level, and run them through AI. We ask, what are the themes? What are the actions we can take based on these themes?
CK
Conrad Kresge, MPH
Manager of Employee Experience & Insights, Norton Healthcare
Norton Healthcare
Get started

See AI-powered engagement in action.

Schedule a demo and discover how generative AI helps care teams deliver personalized, proactive patient care — without the manual prep work.