Self-Service Patient Rounding
Empower patients to share feedback anytime — no app, no login. Surface issues sooner, resolve them faster, and improve experience without burdening your staff.
Patient-driven feedback that saves staff time
Frictionless Experience
Accountless access in a web-based experience that mirrors the simplicity of retail services — no app download or login required.
Access from Anywhere
Patients access self-rounding from any mobile, tablet, or desktop device via a QR code or SMS link.
Conversational Engagement
Create digital empathy when gathering real-time feedback with a conversational UI that feels natural and approachable.
Modular & Flexible
Enable capabilities that meet you where you are and grow with you as your patient engagement strategy matures.
EHR Integration
Integrates directly into your EHR to provide a consolidated view of patient data alongside self-reported feedback.
Data-Driven Decisions
Act on real-time data, pairing insights from self-rounds and in-person rounds for a holistic view of patient experience.
No App, No Login, No Friction
Patients open a web-based survey from a QR code or SMS link — no account creation required. The experience mirrors the simplicity patients expect from retail, making feedback effortless.
See how it works
Feedback That Feels Like a Conversation
Give patients the opportunity to share feedback in their own words through a conversational interface. Understand the 'why' behind your scores and personalize follow-up care.
Learn about rounding
Surface Issues Before They Escalate
When self-reported feedback reveals a concern, care teams are alerted immediately. Resolve issues in real time to improve experience and prevent complaints from reaching post-discharge surveys.
Explore nurse rounding
“Our waiting room ambassadors loved the system because it allowed them to prioritize and respond to patients' needs more effectively. With SSR, we've seen a remarkable improvement in how we manage patient flow and address immediate needs without additional strain on our staff.”
See self-service rounding in action.
Schedule a demo and discover how leading health systems capture more patient feedback while freeing staff for higher-value interactions.
