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Patient Engagement Technology, Patient Outreach Blog | CipherHealth

I spent three days at AONL 2026. Here’s what stayed with me.

I’ve been a nurse for 35 years.  I’ve done the rounds, stood at the bedside, and sat in a lot of conference halls watching the health tech industry try to explain itself to clinicians. Last week in Ch

Introducing the Trust Recovery framework

When patient trust is broken, fixing a service issue like the food was cold, the wait was long, the medication was late, isn’t always enough. CipherHealth’s research has found that trust repair requir

4 steps for nurse leaders to put purposeful rounding into practice

We know that purposeful rounding can improve patient experiences, [strengthen trust](https://cipherhealth.com/blog/the-future-of-patient-rounding-begins-with-trust-recovery/), improve clinical outcome

Beyond satisfaction scores: Unlocking the full value of digital rounding

There’s no question that digital patient rounding tools play a key role in improving patient satisfaction. The technology gives leaders insight into patient concerns and helps care teams step in early

The future of patient rounding begins with trust recovery

During a recent webinar, [_From process to impact: Reimagining rounding for the next era of care_](https://cipherhealth.com/resource/webinar/reimagining-rounding-for-the-next-era-of-care/), attendees

Why Patient Recognition Could Be the Missing Link to Retention in Healthcare

_Published in [Healthcare Business Today](https://www.healthcarebusinesstoday.com/patient-recognition-healthcare-retention/)_ Burnout isn’t a new crisis in the healthcare industry, but the scale of i

How Seattle Children’s Saved 2,700+ Avoidable Inpatient Days With Smarter Post-Discharge Support

Back in 2014, Seattle Children’s Hospital launched a system-wide effort to strengthen post-discharge outreach and give care teams better visibility into issues that might arise once patients and their

What we heard at the Opal Summit: The future of AI

Last week, our team attended the Opal Summit for Nursing and Patient Experience leaders. Between hosting roundtables, connecting with attendees, and listening in on sessions, one theme stood out above