Customer Stories
How Providence Is Elevating Nurse Leader Visits
Providence Central Division is rethinking how nurse leaders engage with patients—shifting the focus from volume to meaningful connection. “We’re not just coming in to recover service or put out a fir
How Prisma Health is Breaking Down Barriers to Medication Access
For too many patients, the rising cost of prescriptions creates a difficult choice—pay for essential medications or cover other basic needs. In fact, according to a survey by the Kaiser Family Founda
How Methodist Healthcare is Simplifying Medication Savings for Patients
During our [webinar on medication affordability and adherence,](https://cipherhealth.com/resource/webinar/tackling-medication-affordability-to-improve-patient-outcomes-and-experiences/) we were excite
Proactive Post-Discharge Follow-Up at Intermountain Healthcare
At our recent panel webinar, Jenny Simmonds, MSN, BSN, Clinical Communications Center Director at Intermountain Healthcare, shared insights into their post-discharge follow-up strategies and partnersh
Enhancing Patient Care with Post-Discharge Outreach at HCA Healthcare
At HCA Healthcare, ensuring that patients continue to receive the care they need after leaving their facilities is paramount. Kellie Paulsen, MSN, RN, NE-BC, Division Director of Patient Experience at
Streamlining Patient Outreach and Care Management at Indiana University Health
During our recent panel webinar, [S](https://cipherhealth.com/resource/webinar/successful-patient-follow-up-strategies-a-panel-webinar/)_uccessful Patient Follow-Up Strategies,_ Adria Grillo-Peck, MS,
Keeping Patients Engaged: How Advocate Health used patient-centered outreach to close care gaps
For many people, coordinating their own healthcare can be difficult, particularly after a long lapse in seeking out preventative care, services, and other screenings. Advocate Health, a healthcare pro
Successful Post-Discharge Follow-Up Strategies: A Synopsis of Industry Perspectives
Patient follow-up is a clinical best practice that impacts both patient outcomes and perceptions of care. When done effectively, [post-discharge outreach](https://cipherhealth.com/clinical-outcomes/)
How Inova Supports Its Frontline Teams: Executive Rounding
In November 2021, [CipherHealth partner](https://cipherhealth.com/customers/) Inova, Northern Virginia’s largest health system, kicked off its executive rounding program. Inova’s 20,000+ team members